Survey Discovers That ChatGPT Is Used (or Feared) By Only A Small Number Of Americans

ChatGPT is an artificial intelligence chatbot, designed to create human-like responses during conversations. The language model can be asked questions, as well as produce articles, essays, emails, etc. Launched on November 30, 2022, by OpenAI, a company involved in artificial intelligence and research, the model first launched (and is still available) for free. However, a paid version called ChatGPT Plus was rolled out in February 2023. ChatGPT users can access it by visiting the Open AI website and creating an account.

Once in, users can chat with the bot and prompt it to perform any number of tasks or ask simple and complex questions. Other uses include coding, music, social media post-scripts, etc. In simple terms, Chat GPT is similar to chats found on customer service sites, where clients ask a question, or need an explanation. GPT means ‘Generative Pre-trained Transformer’ and it is how ChatGPT processes requests, feedback, and responses. Learning through human feedback and ranked reward models, ChatGPT pulls from a great data bank to give responses. Some limitations include the fact that its responses may come across as shallow, and it could give incorrect results if the data pulled from is wrong.

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People’s Reaction To ChatGPT

According to recent research by Pew Research, most people are not scared of the learning model. However, only 18% of Americans can state that they’ve used the AI chatbot. However, ChatGPT has gained a high level of popularity, implying that most people know about it, but just choose not to use it. Most American employees (27% of those who have heard of ChatGPT) do not feel scared that the AI chat bot will soon take their jobs. Sectors like entertainment, construction, and manufacturing are the least concerned.

Most people use ChatGPT to learn something, for entertainment, and for tracking specific information online. Based on the research by Pew Research,

  • More impact is expected on niches like software engineering, journalism, and graphic design.
  • Most employed Americans (27%) do not expect any changes in their jobs due to the AI chatbot, and the ones who do (19%) are the ones who have heard about the model in the first place.
  • Most people (15%) do not think ChatGPT is particularly helpful.
  • Younger adults are more likely to use the chatbot than older folks. The proportion drops across the age groups, with only 5% of people over 65 years old using it.
  • 32% of college – educated Americans who have heard of ChatGPT have used it.
  • People in the IT sector, as well as those in finance and education are more likely to expect some changes in their jobs due to artificial intelligence and ChatGPT.
  • Few people in entertainment and hands-on industries like manufacturing feel threatened by the AI chatbot.
  • More men than women have reported using the AI chatbot (29% vs. 19%).

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What People Really Fear

Pew researchers recently found out, more shockingly, that people are actually more worried about the general use of AI in their everyday lives. A 16% increase in the polls (47% from last year’s 31%) shows that a lot of people are worried and concerned about AI in general. The more they learn (or assume), the greater their worry. This worry (or fear) stems from the fact that there is a certain grayness about AI and the future. Would it be helpful? Invasive? Require regulation? Spawn murderous robots (as seen in most of the movies)? People just do not know.

Majorly, Americans are scared that AI tech like ChatGPT and others will be used to commit crimes like fraud, identity theft, and worsen extremism and hate based crimes. They want companies like Open AI, Google, and Microsoft (who are commercializing these tools) to create boundaries to stop people taking advantage of these tools, which are supposed to improve people’s lives. In a poll carried out by the Anti-Defamation League (ADL), 84% of Americans fear that AI will be used for criminal activity, 83% are worried it will be used to spread misinformation, 77% fear extreme radicalization through it, and 75% are worried about its use to incite hate.

In conclusion, most Americans do not fear ChatGPT, but are more worried about the use of AI in general, and the potential harm that can be caused if rules are not set in place. However, we know how easily people are swayed once something becomes mainstream. In another year, more people would have heard about ChatGPT and other chatbots like it, and opinions will be more strongly held due to more information/ knowledge.

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